FAQs

We offer tours by appointment only, typically scheduled between 10 am and 4 pm, as well as 5 pm and 7 pm from Monday to Thursday. Tours on Fridays through Sundays are subject to venue availability, as these days are often booked for events. If you'd like to schedule a tour, please reach out to us to check our availability.

Clear communication is our cornerstone. We start by offering Facetime/Zoom tours and remain responsive via email and phone throughout the booking and planning process. Many clients have booked Studio E without ever physically visiting the venue and have gone on to host the most memorable events with us!

Studio E is equipped with heating and AC, although being in a basement, it can tend to have some shortcomings in climate control due to the historic nature of our 100-year-old building. To ensure comfort, we provide fans and portable AC units to combat the summer heat. Additionally, we are actively working towards installing a large HVAC system for improved climate control.

Restrooms are indeed available at Studio E, located on the first floor above our venue. There are separate men's and women’s restrooms accessible to our clients. Please note that guests will need to use a flight of stairs to access these facilities, as there is no elevator. We are actively working towards adding bathrooms directly into our Studio E space for added convenience.

Regrettably, Studio E is not currently ADA-accessible due to the historic nature of the building. Guests may enter the venue from street level or through the Hickory Building. Although the Hickory Building itself is ADA-accessible, guests will still need to descend a short flight of stairs to enter Studio E. We are actively collaborating with the City of Denton to enhance accessibility for all.

There are two parking options available for Studio E guests. The first option is to utilize the ample street parking and large nearby lots around The Square. Alternatively, if parking is limited due to the downtown hustle and bustle, guests can park in the building's paid lot located directly across the street from Studio E (across from the Bear's Den door). Payment for this lot can be made through the ParkMobile app or with cash.

For guest counts under 50, Studio E can host both your ceremony and reception in the same location. Depending on the guest count, the venue may require flipping to accommodate amenities like a dance floor. Renting the lobby is an option for larger parties, but pricing and availability must be checked with the landlords who operate that area. Another popular option, especially for larger guest counts, is having the ceremony off-site and utilizing Studio E for the reception. In this case, Studio E is set up and ready to go, eliminating the need for flipping and ensuring a seamless transition.

Yes, we have two onsite storage areas available for vendor and client belongings. For events where cards or gifts are present, we recommend delegating someone to coordinate bringing those items to your personal car towards the end of the event. Additionally, Studio E is equipped with security cameras for added peace of mind.

Studio E does not double-book the venue on any day of the week, ensuring that each client has exclusive access to the space for their event. With our 12 or 6-hour rental options, there are no restrictions on how you can utilize those hours. Whether you prefer to set up in the morning and return later, or use multiple hours for decorating, the choice is yours. Time in and time out is negotiable, providing our clients with flexibility and freedom. Additionally, if needed, there is always the option to add additional hours.

Yes, we maintain a list of preferred vendors for various services. These are professionals we have enjoyed working with and have a good rapport with. However, our clients are not obligated to use vendors from our preferred list, giving clients the freedom to choose the vendors that best suit their needs and preferences.

For getting ready, Studio E offers two convenient spaces. The first option is our conference room on the 2nd floor, equipped with a large mirror, plug outlets, and nearby bathrooms. Adjacent to this room is a small kitchenette with a table, full fridge, and prep area. The second option is located on the 3rd floor and features a small sitting area with bathrooms. Both of these areas can be accessed by elevator from the 1st floor, providing simple yet efficient options for preparing for your event.

Yes, Studio E welcomes furry friends! Pets are allowed in the venue as long as there is a designated caregiver with them at all times. With the owner being an animal lover themselves, they understand the joy animals can bring to special occasions.

When entering the venue, hand sanitizer is readily available for guests' convenience. While masks are optional, we fully respect those who wish to wear them, especially in large gatherings. Despite the challenges posed by the COVID season, we have successfully hosted events throughout this period, prioritizing the safety and comfort of all attendees. Our cancellation policy for events is clearly outlined in our contract, providing clarity and transparency to our clients.

Rest assured, there are no hidden fees at Studio E. Our state tax and service fees are transparently listed in a proposal sent to you. All pricing and fees are clearly outlined in our proposal and stated in the contract. No gratuity will be added to your bill. While we do require a card to be kept on file, we do not charge without notifying the client beforehand. Any fees for damages done to the venue or inventory are also clearly listed and outlined in our contract for complete transparency.

Studio E offers discounts of up to 20% for military personnel, first responders, police officers, nurses, teachers, and City of Denton employees. Additionally, we frequently run sales and discounts throughout our season, and we are always willing to work with our clients to meet their budget requirements.

No, Studio E does not reserve a date without the first 50% non-refundable payment. If you have shown interest in a certain date, we will notify you if another client expresses interest in booking or reserving the venue with a payment. You will then have 24 hours to decide whether to make the payment and secure the date or if you prefer to consider other dates and release the date for another client.